Delivery Information offers free front door drop-off shipping to all of Central Florida.  Please contact Customer Service for available shipping options to areas outside of Central Florida.

We also offer full in-home delivery, set-up of your items, and removal of all packaging materials at a cost of $69.99 within the Central Florida area. You can also opt to include removal of existing mattresses and/or box springs, for a total price of $99.99. If you require removal of an adjustable base, please contact Customer Service for pricing.

The night before your expected delivery, you will receive an email and a phone call providing a 4-hour delivery window.



Things to keep in mind for your delivery:

Please clear the area where your new products need to be delivered.  If the area is not clear, then the delivery team will not set up your new purchase.

 Delivery drivers are not responsible for moving existing furniture or bedding from room to room.

 If you opt for the in-home set-up service, we will take away all of the wrappings and boxes associated with your new purchase.

 Retain your receipt – it must be presented at delivery.  All deliveries must be signed for by an adult, over the age of 18.

 Please inspect the delivered merchandise thoroughly.  You may refuse to accept any damaged or defective merchandise.  If additional deliveries are required to complete your order, you will not be charged for these subsequent deliveries.

Our removal service is available only for mattresses, box springs. Other furniture and/or bed frames will not be removed from the home. Removal of adjustable bases can be arranged by contacting Customer Serivce.

Delivery drivers have a right to refuse to remove old bedding, if this bedding is visibly soiled, unsanitary, or hazardous.  Drivers will NOT remove any mattress or boxspring with exposed coils or metal.

We will assemble all furniture purchased at


Damages and Returns

All damages must be reported within 72 hours of delivery.  If the damage is not reported within this time frame, no exchange will be made.  Please inspect your merchandise prior to accepting the delivery.  Please see our Return and Exchange page for full details.



Customers may elect to pick up their merchandise from a store location or warehouse, instead of getting it delivered. cannot be responsible for loading, tying, or otherwise securing merchandise to a customer’s vehicle.  Customers are welcome to open boxes of their merchandise before they leave the location, but no assembly will be done by Dr Snooze staff. Dr Snooze will not be responsible for any damage that might occur to either the merchandise, or the customer’s vehicle.  No discount will be given for pickup instead of delivery, and no pickup charge will be assessed. Please note that not all items are necessarily in stock at the same store location or warehouse.