Tag Archives: new mattress

How to Buy a Mattress

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I’ve written blogs on how to buy a mattress before, and I’m going to do it again.  Choosing a new mattress is not a light decision, you’re going to spend eight hours in it a night (hopefully), for about the next ten years.  That’s 29,200 hours in this mattress.  It’s longer than you spend in any other place, or with any other home furnishing.  It had better be comfortable.

ShowroomThings have changed a lot since you last bought a mattress.  Here are a few changes that you should be aware of before you go out shopping:

  • Surprise…they are one-sided now.  That’s right, no flipping.  No, they didn’t just cut the bottom half off, the support of these new one-sided mattresses is actually better than the old two-sided ones, and they last just as long, if not longer.  Just less effort for you.  Really.
  • Manufacturers are now putting memory foam, latex, and gel into mattresses.  This is GREAT, because they offer more pressure relief, durability, and comfort.  Mattresses with gel can also keep you cooler throughout the night.
  • Prepare yourself, you’re not going to pay the same amount that you paid ten years ago.  If you compare the inflation of gas, you paid $2.01 for a gallon then, and about $3.39 a gallon today.  By this same increase, if you paid $800 for your bed ten years ago, the same quality bed will be $1349.

It’s really easy to get confused with all of the new technology out there, as well as all the different brands and models.  Some tips:

  • Don’t try out all of the beds in the showroom.  That’s why there is a salesperson who is (hopefully) versed in all sorts of useful information about the beds that they carry.  They should be able to skillfully navigate you through the store and eliminate beds in groups depending on your comfort preferences, body type, and medical/pain issues.  If the salesperson isn’t helpful, go to a different store.  You’re going to need help on this one.
  • Make sure that you try out all of the different types of mattresses: memory foam, latex, air, and innerspring.  Just because your neighbor bought a memory foam bed and hated it doesn’t mean that you will too.  Don’t limit yourself.
  • Different brands have different features, some of which may be important to you, some which may not be.  Don’t get hung up on a certain brand or manufacturer.  Remember that every manufacturer makes a great top of the line mattress, and every manufacturer also makes a not so good bargain mattress.
  • Don’t be afraid to ask questions.
  • If you’re trying to compare two different brands, don’t concern yourself about the coil counts.  There are so many different types of coil systems, different thicknesses of wire, and different support profiles that you can’t compare this way.  You CAN compare foam density, edge support, warranty, and height.
  • Feel free to go to more than one store, but don’t expect to price shop that much.  Each store will have a different variety of manufacturers and models, you won’t find much the same from store to store.
  • Don’t put too much stock in customer reviews.  The problem with beds is that everyone’s body is different and need different types of support.  The same way that not everyone fits into or looks good in a size small purple shirt, different bodies need different feels and comfort levels. Most reviews are because someone made the wrong decision with their purchase, not because the mattress is not fit for anyone to sleep on.

The biggest piece of advice that I have?  Don’t overthink your selection, it will make you crazy.  Purchase the mattress that feels the best to you after laying on it for about thirty minutes in your normal sleep position.  Buy the most expensive bed that you can afford, there really is a difference.  Stores will usually negotiate, so try for a great deal.  After you purchase, give your body at least two to three weeks to adjust to the new mattress before you decide if you like it or not.

Remember, the purpose is to go mattress shopping to find the most comfortable bed that you can that will offer you the best support.  Don’t worry about all the bells and whistles, the coil counts, the foam layers, the reviews, or what your mom says.  Get what you feel is the best fit for your body, at the best price possible.

Memory Foam vs Innerspring

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So you want a memory foam vs innerspring showdown?

I’m sure that you’re well aware of my intense love affair with memory foam, but is it for everyone?  No, unfortunately not.  I’ve had a few customers ask me which is better for them, and I must admit, sometimes its…gasp…not memory foam.

So, to promote fair and balanced analysis, I’ve decided to step back from my pro-memory foam stance, and give you a list of pros and cons of each bedding medium.  Objectively.  I promise.

Innerspring Mattress Pros and Cons

  • Pro: There are a huge variety of different manufacturers, styles, feels, and price ranges.  It’s virtually impossible not to find one that’s comfortable for you to sleep on.
  • Con: Sleeping on metal creates pressure points.  This means that no matter how much padding your bed has, it will still cause you to toss and turn, eventually.
  • Pro: They are bouncy, making them easier to move around on, and better for other…ahem…bedroom activities.
  • Con:  Innerspring mattresses are more likely to sag, squeak, or creak.
  • Pro:  You can find comfortable models for cheap.
  • Con: Innerspring mattresses lose their comfort level over time – it’s not going to feel the same in 5 years as it does now.
  • Pro:  There are many different manufacturers, with many different coil systems, designed for different levels of back support, weight, etc.
  • Con:  There are many different manufacturers, with many different coil systems, designed for different levels of back support, weight, etc.  Totally confusing!

Memory Foam Mattress Pros and Cons

  • Pro:  The back support on a foam mattress is far superior to any innerspring, regardless of coil system or price.
  • Con:  The “sinky” feeling doesn’t appeal to some people.
  • memory foamPro:  Memory foam provides excellent pressure relief, so you toss and turn 80{d066f20f781a5b527d275b31e1f8758c7870657f3e5775941a299b25a4f5af5a} less, and they increase circulation.
  • Con:  If you don’t opt for a gel version, they can sleep warm.
  • Pro:  The density of the foam makes the bed last for about twice as long as innerspring without developing body impressions, sags, etc.  No creaking or squeaking, either.
  • Con:  They can be difficult to move around on, and get off of.
  • Pro:  No dust mites, mildew, or mold.  Additionally, many brands (like Comforpedic) certify their components, meaning that they are non-toxic and there’s no off-gassing.
  • Con:  They can be more expensive than innerspring, but they do last longer!
  • Pro: You can’t feel your partner moving around.
  • Con: The profile isn’t as high as many innerspring mattresses.

Innerspring vs Memory Foam Recommendations:

If you’re a young person, and like the feel of memory foam, I say go for it.  It will benefit your health and your wallet in the long run.

If you’re an older person who may have arthritis or circulation problems, memory foam may be the better option.  Just make sure that you can move around on it easily.  Additionally, it can be used with an adjustable base down the road, if you need it!  If memory foam is too hard to get out of, or it’s not comfortable for you, innerspring will work too!

If you’re a person on a budget, innerspring may be the way to go.  Less expensive memory foam is less dense and won’t last as long as comparably priced innerspring beds.  They will also sleep hot.

If you’re a couple who like different feels, try out a memory foam mattress.  They are often the happy medium, since each partner is supported according to his or her weight.  Additionally, you won’t get the hump in the middle of the bed, and won’t feel like you’re rolling into each other.

If you like a bouncier feel, or sit on the edge of the bed a lot, innerspring is your option.  The edge support is much better, and nothing bounces like a steel coil!

 

Hopefully this helped you find decipher what is good and not so great about memory foam and innerspring.  The last piece of advice that I have is to try them out.  The feels are very different, and your body may prefer one over the other.  If that is the case, go with whatever feels the best to you, and disregard the rest.  However, if you’re indifferent, remember that memory foam offers superior support, durability, and value in the long run.  Sorry, I just couldn’t resist!!!

CURV Mattresses are Almost Here!!!

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A few weeks ago, I wrote a post about the new Simmons line-up of memory foam beds under $1000 called CURV, geared towards the “millennial generation”.  Well, some new info has been released, and I think that you’re going to be really excited.

Highlights of the Simmons CURV line-up:

  • Supremely Comfortable – they offer great pressure relief and conformance, for exceptional support and long lasting comfort.
  • Cool Sleeping – the curved memory foam pattern allows for better airflow.  Also, some models have gel infused memory foam for even cooler sleeping.
  • Local – all CURV beds are made in the USA.  They are pretty much the only ones making inexpensive memory foam beds in this country.  Really.
  • Certi-Pur Certified – just like with their Comforpedic line-up, all the components of these mattresses have been certified non-toxic.  They are also low emission, make without ozone depleters, mercury, heavy metals, lead, formaldehyde, PBDEs, and phthalates.  The production process won’t hurt the environment, and the beds won’t hurt you.
  • 10-Year Warranty – Non-prorated.
  • Adjustable Ok – because you never know when you want to put your feet up!

CURV Models

  1. The Latest Thing – This is the start of the line-up – it’s an 8″ thick mattress with a firm feel.  1.5″ of 2lb CURV memory foam is layered over 1″ of Plush Comfort Foam, which sits on the 5.5″ SturdyCore.  The entire mattress is wrapped in an “Integrated FR-Z Cover”, which is soft and breathable.  At a price point of about $699 in a queen set, who couldn’t afford one of these?  Put them in your kid’s rooms, your guest room, your master bedroom, make everyone comfortable!
  2. All The Rage – One step up from the Latest Thing, this is a 9″ Plush Firm, great for all types of sleepers.  It has 2.5″ of 2.5lb CURV memory foam with gel, over a 6.5″ SturdyCore.  Wrapped in the FR-Z cover, and this mattress feels soft and conforming.  The price will let you sleep at night – it’s about $799 in a queen size set.  Again, why wouldn’t you?
  3. Vogue – 10.5″ of memory foam bed, for under $1000!  There is 1.5″ of 2.5lb CURV memory foam with gel, then 2.5″ of 3lb memory foam, over a 7″ SturdyCore.  This mattress has a firmer feel, while still maintaining it’s conforming feel.  A great option, it’s only about $999 in a queen set.

Mattresses of this caliber by other manufacturers are usually made internationally, prone to sags, or are made by no-name manufacturers.  Simmons CURV beds fill a need for everyone…now you can make sure that your guests, your kids, and that you yourself are comfortable and supported, all night long.

Keep an eye out for these beds online, we’re getting them up and running as soon as possible!

5 Tips to Comparing Mattresses

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I’ve written blogs and articles on different model names of mattresses before, but I’ve found that the confusion remains.  Therefore, I have created a few tips on how to “beat the system” so to speak, to make sure that you’re comparing the same models.  Remember, no one is trying to trick you, deceive you, or otherwise cheat you.  It’s just one of those things that all manufacturers do, to keep the price integrity of their mattresses. 

So, if you’re interested in comparing the same model in different places, try one of these tips:

  1. Just tell the salesperson what you saw, and where you saw it.  They will usually have comparison sheets, or be able to call a manufacturer’s representative to find out what the comparable mattress is.  Don’t be worried about them trying to sell you a different bed – most salespeople would rather have another associate at a different store do all the heavy lifting of helping you pick out the perfect bed.  It’s much easier to just undercut the price, and write up the order than to try and convince you that a different mattress is the same, or move you to a different model.
  2. Still not convinced?  Ask for the specifications.  Most retailers will have sheets that have all of the layers of the interiors of the mattresses.  If the inner layers of mattresses are EXACTLY the same, in the same order, and of the same quantity, it’s the same bed.
  3. You can always call the manufacturer, and they may be able to help you.  This is a good idea when you cannot seem to find the same bed anywhere else.  The manufacturer can look up the mattress by the model number (which is on the law tag of the bed), and check to make sure that it’s a current year model.  They can also tell you if that store has exclusive rights to that bed, which is why you may not be able to find it anywhere else.
  4. Some stores may have exclusive features on their beds, such as upgraded covers.  Usually, these are superficial additions, and should not factor in to your price comparison.  Sure, a cotton stretch cover in a beautiful weave is great, but is it going to make you sleep $100 better?  Probably not.
  5. There are websites (like this one) that will post as many alternate names for their products as they can find.  It’s usually an attempt to create transparency, and show that their prices are truly the best.  Again, there is no reason to deceive the public on this – retailers want their sales to stay sold, and want to avoid costly exchanges and returns.      

Overall, if you want to compare the same mattresses at different retailers, it is possible with a little help from the retailer themselves.  Most stores are more than willing to help you, if they think that they can earn your business. 

Great Mattress Expectations

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I’m a firm believer of people doing what they say that they are going to do.  There is nothing worse than not meeting expectations.  I was thinking about this today, and believe that this idea extends to mattresses.  What expectations should you have from your mattress, and what is just wishful thinking?

Once you go out and survive the selection process, you really want to believe that you’ve purchased the perfect mattress, and that it will solve all of your sleeping problems.  Here are some tips so that you won’t be let down after that first night:

  • Chances are, you’re not going to fall in love with your new mattress the first night.  In fact, you might not sleep really well.  Your body is used to the certain feel and support level that your old mattress was giving (or not!), and adjusting to a new mattress may take a little time.  We recommend that you sleep on the bed for at least fourteen days before deciding if it’s the one for you or not.
  • A mattress is not a miracle worker.  It’s not going to fix your slipped disc, or make your fifty year old body feel like it’s twenty again.  You’re not going to wake up feeling great after a day of yard work outside, no matter how expensive your mattress is.  Your fibromyalgia will not miraculously disappear, and it’s probably not going to make your spouse stop snoring.  It will, however, help you stay comfortable and supported, for long term well-being.
  • When you sit on the side of a mattress, it’s going to depress.  Period.  If you purchased a soft mattress, the edge support is going to match the feel of the bed.  If the edge was super hard, and the rest of the mattress was soft, you’d be sleeping uphill.  Edge support is meant to be durable, not necessarily firm.  Some hard mattresses may have very firm edge support, but most beds do not.  It’s all about durability, not feel, when it comes to edge support.
  • Mattresses with a significant amount of padding, such as pillow tops, euro tops, and box tops are going to develop body impressions.  They are completely normal.  They don’t change the support or the feel, they don’t mean that the bed is failing, and they don’t denote a defect.  Foam is soft and porous.  If you put 150lbs of anything on a piece of foam for eight hours a night, every night, for ten years, it would probably leave an imprint.  Beds are no different.  Only when the coil system sags is there a difference in the feel and support of the bed (which of course is covered by your manufacturer’s warranty).
  • Buy what is the most comfortable for YOU.  Don’t buy a particular model because your sister has one and likes it, and don’t let the salesperson steer you to a different bed than the one that you really like the feel of.  No one is sleeping on this bed but you, and you know your body the best.
  • Finally, my pet peeve – don’t expect a cheap mattress to perform the same way as an expensive mattress will,  There are HUGE differences between price ranges.  Don’t expect a cheap bed to last for ten years, and always feel great.  If you want to get a lot out of your bed, you’ve got to put at least something into it.

Bottom line, a new mattress isn’t going to solve all of your problems.  It can, however, ease some pain, help you sleep better, keep you cooler at night, even keep you from tossing and turning.  Keeping your expectations realistic can really help you have a positive bedding experience, and be satisfied with your purchase.

Memory Foam for Under $1000? Absolutely!

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Breaking News…Simmons is coming out with a quality memory foam line-up that will be less than $1000!

Why brand name inexpensive memory foam is good news:

  • A great night’s sleep has never been more affordable.  Now, people on a limited budget can experience the same quality of sleep and support as everyone else.
  • Cheaper memory foam products used to be hot, and of made of foams with questionable durability and density.  Now, with a major brand offering memory foam in this price point, it will hopefully open a whole new competition of bedding from different manufacturers.  Competition between mattress makers means better quality, and better prices for the consumer!

To get the full story, check out the article on FurnitureToday.com, to hear it straight from the memory foamhorse’s mouth.  Here are a few of the highlights from Simmons:

  • These new beds are made of specially designed memory foam, shaped in a curved pattern to support, soothe, and allow for air flow.
  • Select models will have gel to cool and comfort.
  • All models have 10-year warranties.

Although the new CURV line is designed with the under 35 set in mind, I think that it’s a great option for all ages.  The memory foam line-up was developed by the same people that developed Comforpedic, which we know that I’m in love with.  I think that EVERYONE, regardless of their budget, should have the opportunity to sleep on a quality memory foam bed.

I am so excited about the new CURV line-up, I can hardly stand it.  They are rolling it out in Las Vegas next week, and hopefully it will be available in stores and online within a few months.  Don’t worry, I will surely do a product test for you, with an in-depth review and comparison to similar products.

I’ll keep you updated as more info comes out on the CURV memory foam brand.  Thank you Simmons for stepping up to the plate and filling the void!

Why a Mattress Set Isn’t As Expensive As You Think: Part 2

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I know, the last blog was a little dry, not everyone gets as excited about mattress components as I do.  However, this blog will knock your socks off.  For all of you that think that mattresses are overpriced, read on.

What I did was to compare a few different products that almost all of us have: a car (I Car or Mattress Set?evaluated both new and used), a cell phone, and a TV.  I didn’t go for the most expensive, I tried to find the average costs online (or I estimated), and then broke down the cost of the actual item over the expected life.  Please note that I did NOT include extras like gas, car insurance or registration, cell phone plans, or cable.  I also did not include any finance charges (which we all know can really get ya on the back end, especially for the cars).  Check it out:

New Car

Average Price: $30,748 (according to TrueCar.com for 2012)

Average Time Kept: 6 years (according to latimes.com)

Average Trade-In Value after 6 years: $10,000 (according to me, estimating, with my not so vast knowledge about cars)

Average Time Spent in the Car Per Day: 2.5 hours (according to  WikiAnswers.com)

Cost PER HOUR for that car, according to the figures above: $3.79

Used Car (up to 8 years old)

Average Price: $14,375 (according to National Automobile Dealers Association for 2013)

Average Time Kept: 6 years (according to latimes.com)

Average Trade-In Value after 6 years: $0 (I’m assuming that you’re driving it to death)

Average Time Spent in the Car Per Day: 2.5 hours (according to WikiAnswers.com)

Cost PER HOUR for that car, according to the figures above: $2.63

Cell Phone

Average Price: $200 (I’m assuming that you’re going for the new agreement discount price)

Average Time Kept: 2 years

Average Time Spent on Phone Per Day: 1.5 hours (according to cnet.com, including gaming, texting, etc.)

Cost PER HOUR for that phone: $0.19

TV

Average Price: $749 (for a 42”, at Best Buy)

Average Time Kept: 7 years (both LCD and LED last from 4-10 years, depending on quality.  Since I’m factoring in a middle of the road model, I figure it will last in the middle of the road for lifespan.)

Average Time Spent Watching TV per Day: 4 hours (that is ridiculous)

Average Price Per Hour: $0.07

 Mattress Set

Average Price: $899 (this depends on where you are, and what sales you find.  I’d say that you can get a decent bed pretty much anywhere for $899-$1000)

Average Time Kept: 10 years (this is according to me, and how long the mattress is really supposed to last)

Average Time Spent in Bed per Day: 8 hours (perfect world, and all)

Average Price Per Hour: $0.03

 three cents for a mattress set

What?  Three cents an hour?  What else can you get for three cents an hour?  Even if you DOUBLED the price of the bed to $1799 (which is a pretty snazzy bed), you’d still be at $0.06 per hour, which is less than your TV, cell phone, and car.

I’ll give you my ideas on why we’re so cheap when it comes to our mattress set, and not with other items in our life:

  • Who sees your mattress set?  Um, no one.  Who sees your car, your TV, or your cell phone?  Everyone that matters.  It’s a status thing, and that’s ok.  I’ll admit that my car is less than 8 years old, I have a smartphone, and we have a pretty nice TV.  However, I also have a great bed to sleep on.  No one wants to be ridiculed for driving a ’72 Datsun, or for using a flip phone from 6 years ago.
  • We only go out to buy these things a few times in our lifetimes.  You’re used to the price that you paid for your mattress set ten years ago, and haven’t monitored prices since then.  You go into a store, and see that the price has DOUBLED.  Wow.  But think, what did you pay for a gallon of gas ten years ago?  I paid $1.25, and now it’s almost $4.00, which is more than triple.  We don’t notice because it’s only a few pennies per time we go to the pump, not all at one time.
  • In our society, sleep is an afterthought.  It’s not exciting.  It’s something to put off when there’s something better going on.  We’ll spend a ton of money for memory-making experiences, or for luxurious rest and rejuvenation, but we ignore what our body needs most: restful sleep.  It’s become kind of a badge of honor to tell how little sleep we got last night, or how much work we got done in a small amount of time because we didn’t sleep.  Aren’t energy drinks a billion dollar industry now?

old mattress setThat all being said, this is why you need to rethink your ideas about the price of a new mattress set:

  • Of all the stuff that I analyzed, a mattress is the ONLY THING THAT AFFECTS YOUR HEALTH.  It affects how you feel each day, your energy level, your body repairing itself, your immune system, even your weight.
  • If you buy something better now, you will get paid back with two benefits: you won’t have to worry about replacing it for quite a few years, and you’ll be more comfortable and supported on a daily basis.
  • You can live longer without food and water than you can without sleep.  Think about that.

So, before you buy the latest technology or upgrade that car that’s still running great, but has a few dings, think about your mattress set.  Your money might be spent more wisely in your bedroom.

Disagree?  Feel free to rant at me in the comments, I welcome the challenge!!

 

Two-Sided Mattresses versus One-Sided: The Showdown

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Mattress buying is tricky, especially since everything has changed since the last time that you had to buy one.  The most glaring example?  Two-sided mattresses.  I cannot tell you how many times PER DAY I have to explain why the new one-sided mattresses are not just a two-sided mattress cut in half.  So, to save my voice, and my sanity, here’s my speech on why one-sided mattresses are not just as good as the old two-sideds, but better.

  • Lifting and flipping a queen or king sized mattress is difficult, and can be dangerous. Additionally, mattresses are made with denser materials now, so they are even heavier.  No one should be lifting a 300 lb mattress and trying to flip it over.  Dragging them around from head to toe is much easier, and may not even be required, depending on the manufacturer.
  • Did you know that you were supposed to be flipping those two-sided mattresses once every two months?  Did you ever do it that frequently?  I didn’t think so.  Since your mattress was designed to be flipped frequently, and it wasn’t, you were putting more wear than the manufacturer designed the bed for, and probably increased their warranty return percentage.
  • Think about a coil system.  Are they more steady sitting on a firm, flat surface, or a bumpy, soft surface?  You can get more even and consistent back support by placing the coils on a firm foundation, instead of balancing them on the other side of a soft cushion.
  • Pillow tops are meant to be soft and conforming.  Would you smash yours underneath 250 lbs of mattress, and 300 lbs of sleepers for half the time?  How do you think that it would maintain it’s loft?  No one wants a dense pancake pillow top.
  • Flammability standards have changed in the past ten years.  Now, each mattress has to have a certain fire retardant fiber underneath the cover on all sides of the mattress.  Only one company makes this fiber, and it’s not cheap.  By making the mattresses one sided, manufacturers only had to use that fiber on the top and sides of the mattress, since the bottom of the mattress is flush with the foundation.  Instead of increasing each queen set by $300, they only increased by $200.

Those are just a few reasons why you need a one-sided mattress, I’m sure that there are more technical support issues, but these are the ones that make the most sense to me.  Of course, if you’re still a die-hard two-sided mattress fan, we still carry them, made by American Bedding.  Check out the Crest Plush or call us at 855-377-6669 to see what other models we have at the time.

Is it time for a New Mattress?

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After sleeping on hotel beds for the past couple of weeks, I have a new appreciation for my  mattress at home.  My friend had the opposite experience, she was much more comfortable in the hotel than at home.  That made me start thinking – when should we start thinking about changing to a new mattress?

New MattressMy friend obviously needs a new mattress, if the one that she slept on at the hotel was that much more comfortable.  I guess that’s a good indication – if you sleep somewhere else, and are more comfortable, there’s something wrong at home!  Most mattresses are only designed to last between eight and ten years, yet many of us keep them for twelve years or more.  That means that for at least a quarter of the time, we’re uncomfortable.  To me, that’s unacceptable.

Another indication that your mattress needs to be replaced is a sag or dip.  This means that inside the bed, there is a malfunction in the support system.  A failed support system leads to compromised support for your back.

If your bed is squeaking, it needs to be replaced.  Something has shifted, worn through, or otherwise changed to produce the noise, and that means that things are not working as they should.

Finally, if you’re waking up with a backache, it’s time to change.  The rule of thumb is that if  your back pain goes away by the afternoon, it’s from your bed.  If it is the same all day, it’s your back.  Either way, you can probably get better support and some relief from a newer, more supportive mattress.

Studies have shown that people complain about their mattress for an average of three to five years before replacing it.  Life is too short to be uncomfortable, especially for eight hours a night for five years.  That’s almost 15,000 hours of tossing and turning!  Do yourself a favor, go shop for a new mattress, and be comfortable for another eight to ten years!

Mattress Warranty Information

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One of the most asked questions that we get at our call center is: “What happens if I have a problem with the mattress, or the mattress warranty?”  We understand your concern, sometimes buying a product online can make it difficult to return, if something goes wrong.  Plus, you’re spending a lot of money here…you want to protect your investment.

First, understand that all warranties that are offered on merchandise purchased at DrSnooze.com are through the manufacturer.  We don’t offer any additional mattress warranty.  In fact, you don’t even need us to file your claim with the manufacturer!  This being said, we’re happy to help you along the way, and if you have a problem with your bed, click here to get the warranty process started.

Even though we are located in Florida, each of our manufacturers has centers nationwide, and can help you in whichever state you reside.  On our Warranty Page, the phone numbers for each manufacturer are listed, so you can call them to verify this.  The only move that will void your warranty is if you move out of the country.

If you have any questions, you can call our Customer Service team at 855-377-6669.  We are always happy to walk you through the process, and help you fill out your paperwork, or send a communication to the manufacturer.

Some manufacturers require an inspection, which will be scheduled by them.  This inspector will come out to your home, and take some pictures and measurements.  This is an independent inspector, and sends your reports back to the manufacturer for evaluation.  We would be happy to show you how to measure your bed, just like the inspector would, to make sure that you qualify for a warranty exchange.

Just remember that Dr Snooze doesn’t make the decision whether to exchange your bed or not, that’s up to the manufacturer.  However, we’re here for you every step of the way, and are happy to answer your questions, or help you in any way possible.